GDPR Privacy Requests

We respect your privacy. If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). Use the options below to exercise your rights regarding the personal data we hold about you.

How we process your request When you submit a request through this page, our compliance provider (Consentmo) processes your email address and technical information (such as IP address) only to verify and fulfill your request, prevent misuse, and keep records of compliance. For more details, see Consentmo's Data Processing Policy.


Access or download my data

You can request a copy of the personal data we hold about you, including account details and order history. You may request your data in a portable format (CSV or PDF).

Response time: We respond within one month. If your request is complex, we may extend this period as permitted by law and will inform you.


Correct my information

If you believe your personal data is inaccurate or incomplete (for example, a wrong shipping address or misspelled name), you can update it here.


Delete my data

You can request the deletion of your personal data associated with this store (also known as the "Right to be Forgotten").

Important: Some information may be retained where required by law or for legitimate purposes (for example, tax, fraud prevention, and security).


Manage Privacy Preferences

You can customize your experience by choosing exactly which types of cookies and technologies you allow us to use (e.g., enabling analytics but disabling marketing). You can update these specific settings at any time.


Withdraw Consent

You have the right to withdraw your Shopify marketing consent for tracking technologies at any time. This will apply to your future use of our store and will stop data collection for optional purposes.


Restrict or object to processing

You may request that we restrict the processing of your personal data or object to certain processing activities (such as direct marketing or processing based on legitimate interests).

To exercise these rights, please contact us at:

📧 service@dreamytales.de


Contact information

For questions about your privacy rights or this page, contact:

Email: service@dreamytales.de

Address: Lindenbornstraße 18, 50823 Köln , Germany


Lodge a complaint

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your national Data Protection Authority (DPA).

For which occasions is a gift from DreamyTales suitable?

Our gifts are perfect for everyone who matters to you: mom, dad, partner, child, best friend. Whether it's a birthday, anniversary, Mother's or Father's Day, Christmas, or just a surprise in between: with DreamyTales, you capture the most precious memories and turn them into a gift that truly comes from the heart.

And the best part: you design everything yourself, with your own words, real moments, and personal memories. Emotional, unique, unforgettable.

What is the delivery time for DreamyTales?

We usually deliver books to your home within 3 to 5 business days. Personalized songs will be sent directly to your inbox within 24 hours. Need more time to select photos or refine your text for the book? No problem. You decide when to print, and we’ll wait to start production until you approve it. This way, your gifts come together at your own pace.

What is the shipping cost for DreamyTales?

Nothing at all. 😊

What does DreamyTales do?

DreamyTales helps you create the perfect gift: personal, emotional, and unforgettable. With us, unique gifts are born that move people to tears. Whether as a personalized book full of shared memories or as a song that turns your story into music: at DreamyTales, your thoughts become something that truly lasts.

Our gifts are more than just a beautiful object. They are appreciation in its most personal form. You capture what is often lost in everyday life: small gestures, big feelings, special moments. And that’s exactly what makes them so special. Because you’re not giving just anything. You’re giving something that shows:

"I thought of you. Of us. Of our story."

A DreamyTales gift is always a tribute to your time together, an expression of love, gratitude, and connection, and unique because it tells your story exactly.

That makes it probably the most personal gift you can give.

What distinguishes a gift from DreamyTales from other gifts?

A gift from DreamyTales is no ordinary item. It’s a unique, distinctive present that you design entirely yourself. Unlike classic gifts like flowers, vouchers, or perfume, which are often impersonal and quickly forgotten, DreamyTales creates a true one-of-a-kind: emotional, personal, and as individual as the person you’re giving it to.

Whether it’s a birthday gift for Mom, a romantic anniversary present, something special for Dad, or simply a gift for someone close to your heart: with us, you create something that exists only once.

You share stories of moments together, add your own memories, and give the gift a voice that truly comes from you. This turns a simple idea into a personal experience that shows: I really put thought into this.

DreamyTales is for everyone who doesn’t want to just give anything, but something that touches emotionally, preserves memories, and honors the person it’s meant for.

Personal, touching, special.

How personalized are the gifts from DreamyTales really?

Our gifts are as unique as the people you create them for, because they come from your hands, your memories, and your thoughts. To help you capture all of that, we support you every step of the way.

We have developed an editor that makes it easy for you to turn memories, photos, feelings, and everything you've always wanted to say into a truly personal gift.

Our team from Cologne knows how precious memories are because they are what truly lasts. That’s why we founded DreamyTales: to help you capture special moments and turn them into a gift that touches and connects.

We use Artificial Intelligence, but not to replace you. Instead, to empower you. Our AI helps you express things when you might be at a loss for words. It adapts to you, not the other way around. You guide the hand; it is the pen.

AI at DreamyTales means more personality, not less. It’s your tool to create the most beautiful gift you can give someone: one that shows how much they really mean to you.

How can I express my feelings, appreciation, or birthday wishes and turn them into a gift?

Sometimes the right words are missing – even though you feel so much: love, gratitude, connection. This is exactly where we come in. We help you turn everything you want to say into a gift that touches the heart.

In our editor, you can easily write down your thoughts, capture shared memories, add photos, and craft personal messages. This creates a book that makes your feelings visible and tangible – as a birthday gift, thank you, or declaration of love.

Our goal is to help you truly get close to a loved one – with words, images, and moments that belong only to you.

DreamyTales is more than a beautiful product. It is a way to show appreciationwithout needing many words. A way to move someone, bring a smile – and maybe even tears. Because what could be more personal than a gift that says:

“I thought of you. Of everything you mean to me.”

What is the return policy at DreamyTales?

Our products are true one-of-a-kinds – created individually for you, with your story, your words, your moments. Because they are specially made according to your wishes, the statutory return policy for standard products does not apply here. But: If something doesn’t fit or you have a problem with your book, feel free to contact us anytime. Our customer service is personally available for you and will find a solution that really suits you.